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Frequently Asked Questions
Our Services
We are a neutral air freight broker. We book cargo space with the right airline, arrange charters, move live animals and store goods in our bonded warehouse at Schiphol. Around that, we take care of documentation, customs clearance and door-to-door coordination when you need it.
Yes. We handle both imports and exports, including customs documentation, so your cargo moves smoothly across borders.
Yes. For urgent cargo we look for the fastest available option, from the next flight out to a dedicated charter, and keep you updated until delivery.
Cargo We Handle
General cargo as well as specialised shipments: dangerous goods, oversized and heavy cargo, temperature-controlled goods, time-critical shipments and live animals.
Yes. We book dangerous goods and oversized cargo with airlines and handlers that have the right approvals and equipment, and make sure the packaging and documents meet the regulations.
Yes. We arrange live animal transport with approved airlines, planned around animal welfare and the IATA Live Animals Regulations, from farm to final destination.
Global Reach & Logistics
We work worldwide. There are routes and gateways we use often, which means faster answers there, and as a neutral broker we can find a route to almost any destination.
Yes. On request we arrange the full journey, from pick-up at your door to delivery at the destination.
Yes. Our network covers 92 gateways across six regions, and where scheduled flights stop, we arrange a charter.
Pricing & Documentation
Use the quote form on this website, email sales@aircargoconsultants.nl or call +31 20 896 5600. Share the route, the cargo and when it is ready, and we will get back to you with the best options.
Rates depend on the weight and volume of your cargo, the route, the urgency and any special handling. Once we know the details, we send you a clear quote.
No. Our quote includes all standard charges. If special requirements lead to extra costs, we discuss them with you before anything is booked.
That depends on the cargo and the destination. Usually you need a commercial invoice, an air waybill and any customs or regulatory documents. We tell you exactly what is required and check it with you before the cargo flies.
Our team checks every shipment against the rules that apply: documents, customs requirements, dangerous goods regulations and any special permits. We stay up to date with regulatory changes to avoid unexpected issues.
Support & Safety
Yes. Our dedicated team works with you: Sales helps you with quotes and bookings, and once your cargo is moving, Operations keeps you informed. Both know your shipment.
We follow every shipment closely and keep you updated along the way. If plans change, for example because of a delayed flight, we let you know straight away, together with the solution.
We work with airlines and handlers we trust, make sure cargo is packed and secured correctly, and take extra precautions for sensitive or high-value goods.
Yes. We have our own bonded warehouse at Schiphol with cool and ambient zones, for short or longer storage, cross-docking and preparing cargo for its next flight.
Ethos
As a neutral broker, we choose the airline, route and rate that suit your shipment. Combined with our experienced team available 24/7, this means clear answers and cargo in safe hands.
Tight deadlines, oversized or sensitive cargo, customs rules and the occasional flight delay. We plan for these, monitor every shipment closely and act quickly when circumstances change.
Reliability, transparency and personal attention. We say what we do, do what we say, and keep you informed at every step.
No matching questions found. Call +31 20 896 5600 or send us a message and we will answer it directly.
Minutes from Schiphol
Contour Avenue 51
2133LD Hoofddorp
The Netherlands
Monday to Friday, 07:00 to 18:00
Saturday and Sunday, 08:00 to 13:00



